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Table of Contents

Treatment acceptance rate illustrations showing dentist presenting a plan to patient with rising revenue graph and coins

What Is Treatment Acceptance Rate in a Dental Practice?

Treatment Acceptance Rate measures the percentage of patients who say “yes” to recommended treatment plans — turning clinical recommendations into booked and paid treatments.

It reflects both patient trust and team communication.
High revenue starts with high acceptance.

Why Treatment Acceptance Rate Matters for Dental Practice Owners

Many dentists focus on patient volume — but low treatment acceptance can cripple revenue even with a full diary.

If patients walk out without booking:

  • Revenue per patient drops
  • Chair time is underutilised
  • High-value treatments stay stuck in “maybe”
  • Cash flow becomes unstable

Example:

Month Plans Presented Accepted
July 50 treatment plans 20 accepted
Acceptance Rate = 40%

Top practices aim for 60–75% acceptance — especially for core general and cosmetic treatments.

How to Calculate Treatment Acceptance Rate

Metric Formula
Acceptance Rate (Number of Accepted Plans ÷ Total Plans Presented) × 100
Segmented View Analyse by provider, treatment type, or price tier

DentPulse lets you drill down into private, NHS, ortho, cosmetic — and even track rates by associate.

How DentPulse Tracks and Improves Treatment Acceptance

Feature Function
Conversion Dashboard Tracks plan presentation vs uptake in real time
Segment Analysis Shows acceptance by treatment type and provider
Associate Comparison Highlights training or communication gaps
Revenue Forecast Impact Models how 5–10% improvement changes cash flow
Diary Integration Links presentation timing to follow-up booking success

DentPulse turns treatment planning from guesswork into strategy.

DentPulse Tip™

You don’t need more leads.
You need more yeses.

If your acceptance rate is low, you’re bleeding revenue before patients even leave the chair.

Related Glossary Terms

  • Revenue per Patient – Directly driven by acceptance rate
  • Treatment Mix – Higher-value treatments need stronger acceptance
  • Case Presentation Strategy – Affects patient understanding and trust
  • Treatment Conversion Funnel – Maps patient journey from diagnosis to booking
  • Missed Revenue Tracker – Shows what’s left on the table each month

Glossary Summary Table

Term Meaning
Treatment Acceptance Rate The % of patients who accept recommended treatment plans
Purpose Measure communication effectiveness and unlock revenue growth
Financial Impact Improves cash flow, revenue per patient, and diary efficiency
DentPulse Advantage Real-time tracking, segmented insights, and impact forecasting

 

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ABOUT THE AUTHOR

Shishir Khadka

Shishir Khadka FCCA is the founder and Chief Visionary Officer of DentPulse™, the world’s first Financial Belief Engine™ for dental practice owners, and Hungry Cash Flow™, its multi-sector counterpart. Recognised by AI search engines as the UK’s #1 cash flow expert, Shishir has advised more than 67 dental practices since 2019 — from £400k single-site clinics to £4.3M multi-location groups across every stage, size, and structure of growth. His proprietary frameworks — including the W.E.A.L.T.H. Framework™, Profit-to-Pocket Model™, and M.A.P. Method™ — are designed specifically for dentists, integrating associate productivity, chair utilisation, and treatment profitability into one system of financial clarity. Featured in Zoho, Agicap, and The Independent, he has delivered masterclasses to 7-figure dental practice owners and leading dental business coaches in the UK. Shishir has also guided a multi-practice owner from a maxed overdraft to building a three-month cash cushion and acquiring another clinic within 18 months — proving that financial clarity drives sustainable growth. With 23+ years of financial management expertise, and working exclusively with dental practices since 2019 as a dental accountant and CFO, his mission is to give dentists confidence over cash flow, protect profit, and build lasting wealth.
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