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Table of Contents
What Is PCPT™ (Profit Centre Performance Tracker)?
PCPT™ — short for Profit Centre Performance Tracker — is a proprietary DentPulse feature created by founder, Shishir Khadka, that measures the real-time profitability of each dental chair in your practice.
Every chair is a profit centre.
PCPT™ shows exactly how much profit each one produces — after factoring in occupancy, utilisation, treatment mix, associate pay, and direct costs.
It’s the fastest way to identify:
- Which chairs drive the most profit
- Which are underperforming
- How to reallocate time and resources for maximum ROI
Why PCPT™ Matters for Dental Practice Owners
Many owners track total practice revenue.
But very few know the profit per chair hour — the single most accurate measure of clinical asset performance.
Without this clarity:
- A “fully booked” chair might still lose money
- NHS-heavy chairs can dilute private margins
- New associate schedules may not justify the fixed costs
Example:
| Chair | Hours Available | Hours Used | Revenue | Direct Costs | True Profit |
| Chair 1 | 120 | 108 | £42,000 | £21,500 | £20,500 |
| Chair 2 | 120 | 90 | £28,000 | £19,000 | £9,000 |
→ PCPT™ pinpoints where to focus to increase profit without adding more chairs.
What PCPT™ Measures
| Metric | Description |
| Chair Occupancy | % of available hours booked |
| Chair Utilisation | % of booked hours actually producing revenue |
| Revenue per Chair Hour | Gross income divided by productive hours |
| Direct Costs Allocation | Associate pay, lab, materials per chair |
| Profit per Chair Hour | Net profit divided by productive hours |
| Treatment Mix Impact | Weighted margin effect on profit |
How DentPulse Calculates PCPT™ Automatically
| Feature | Function |
| Live Chair Profitability | Profit per chair per month/quarter/year |
| Occupancy vs Utilisation | Spots underuse vs inefficiency |
| Treatment Mix Overlay | Reveals margin effect of high/low value work |
| Benchmarking | Compares chairs against top-performing practices |
| Target Scenario Planner | Models profit impact of efficiency/revenue gains |
PCPT™ links directly with APEX™ for associate-level performance and Treatment Profitability Index for margin insights — creating a complete Profit Triangle™ view.
DentPulse Tip™
A chair is a fixed cost asset.
If it’s not producing profit, it’s producing losses.
PCPT™ makes every chair earn its keep.
Related Glossary Terms
- APEX™ – Associate Performance Excellence Index – Links chair performance to the associate using it
- Treatment Profitability Index – Tracks margin by treatment type
- Chair Time Utilisation – Feeds into PCPT™ scoring
- Profit Triangle™ – The combined model of Associates, Chairs, and Treatments
- PTP – Profit-to-Pocket™ – Connects asset profit to owner take-home
Glossary Summary Table
| Term | Meaning |
| PCPT™ | Profit Centre Performance Tracker — chair-level profitability engine |
| Created by | DentPulse, founded by Shishir Khadka |
| Purpose | Identify and improve profit per chair hour |
| DentPulse Advantage | Automated tracking, benchmarking, and scenario planning |
ABOUT THE AUTHOR
Shishir Khadka